Our customers are the focus of our actions

We respond to the desires and needs of our customers by offering excellent products and solutions to technical problems, thereby creating maximum value for the customer.

Creating added value for the customer and enhancing customer satisfaction
Our customers are the focus of all of our activities and the key to our success. This is not only applicable to employees in our sales or application engineering department who are in direct contact with our customers; it applies to every individual employee. This is because decisions are also made in the research & development, production, human resources and accounting departments that have an impact on our customer relationships.

To our customers we are not only a supplier of products, technologies and services, but also an important partner and technical problem solver. We develop customised solutions together with our customers. This also ensures enhanced quality and sustainability of our customers' products. The added value that is created for our customers as a result of this customised solution lays the foundation for further growth.

In order to be able to provide the highest quality products and an excellent level of service, we need to have an even better understanding of our customers. This helps us to solidify our customer relationships on one hand, while enabling the simultaneous development and expansion of a particular market position on the other.

Gartenstr. 7 - 17
53229 Bonn, Germany

Tel.: +49 (0) 228 408-0
Fax: +49 (0) 228 408-290